Armstrong Internet Plans, Prices, and Packages

Whether it’s Neil Armstrong, Louis Armstrong, or even Stretch Armstrong, the name Armstrong is associated with greatness and distinction, and Armstrong the internet provider is no different. Serving over 1 million people across the U.S., Armstrong is a growing cable and DSL internet provider that is gaining more and more recognition each day. Before signing on with a massive ISP, take Armstrong into consideration by learning a bit more about them. In this guide, we’ll help you you decide if Armstrong is the right internet provider for you by covering the following topics:

1. Checking Out Armstrong Internet Availability Learn more about the availability of Armstrong internet and the types of internet connections they offer.
2. Learning About Armstrong Cable Internet Check out the specifics of Armstrong cable internet, including plans, prices, and speeds.
3. Connecting With Armstrong DSL Internet Find out what Armstrong DSL internet has to offer and browse the plans, prices, and speeds available with this connection type.
4. Taking Advantage of Armstrong Internet Bundles Discover how you can save money by combining your Armstrong internet with additional services.
5. Understanding Armstrong Internet Restrictions Grasp the ways that Armstrong regulates your internet service with things like data caps.
6. Accounting for Armstrong Internet Fees Preview the fees and extra charges associated with Armstrong internet.
7. Contacting Armstrong Internet Customer ServiceGet an overview of Armstrong’s customer service options and track record.
8. Revealing Our Top Armstrong Internet Plans See our picks for Armstrong’s best internet plans based on your situation.
9. The Final Word on Armstrong Internet Step back for a second to consider the pros and cons of Armstrong internet and get our final word on this internet provider.
10. Frequently Asked Questions About Armstrong Internet Services Get answers to all your burning questions about Armstrong internet.

Checking Out Armstrong Internet Availability

When it comes to connection types, Armstrong hits with a one-two punch, specializing in both cable and DSL internet service. Together these services are available to about 1 million customers across five states, mostly in Pennsylvania, Ohio, and West Virginia. This statistic makes Armstrong the 14th-largest provider of cable internet in the U.S. 

Armstrong internet speeds top out at 1 Gbps with their cable service, while the DSL speeds hit their limit at 25 Mbps. Prices for Armstrong internet plans start at $34.95 per month and climb as high as $109.95 per month for their highest-performance plan. We flexed our chart-making chops and put all the info you need to know about Armstrong’s availability and connection types in the following table:

Armstrong Connections and Availability

Learning About Armstrong Cable Internet

With all the famous cable networks like HBO and Disney getting into streaming, you might think the old cable box in your house is about to go the way of your VCR, but you’d be wrong. That cable box has got a new lease on life, thanks to a neat bit of technology that allows it to bring you the internet as well as TV. 

The internet as we know it runs best as light signals over fiber-optic cables. But connecting fiber-optic cable lines directly to your house is crazy expensive, so instead, cable operators have figured out a way to turn the light signals on fiber-optic cables into electromagnetic signals that travel on the coaxial cables connected to your cable box.

This technology can give you download speeds up to 1 Gbps (on par with fiber!) but there’s a downside. Because coaxial cables are designed for broadcasting, they work a lot better with information going down than going up. Because of this, you’ll get much slower upload speeds than download speeds with cable internet.

Armstrong’s cable internet plans come in three tiers, starting at $54.95 per month. Their fastest cable internet plan is Zoom Extreme, which gives you up to 1 Gbps download speeds in some areas for $109.95 per month. On the other hand, the Zoom plan gives you download speeds up to 150 Mbps for $54.95 per month. Take a look at the stats for each of Armstrong’s three cable plans in the following chart:

Armstrong Cable Internet Plan Options

Connecting With Armstrong DSL Internet

In the age of cellphones, telephone jacks might seem like the strange relics of a long-lost civilization, but you can actually use them to connect to the internet. DSL connections use existing telephone lines to transmit internet data via electromagnetic signals. Because it uses telephone lines, DSL connections are available just about everywhere, including rural areas where fiber and cable infrastructure is nonexistent.

Armstrong offers just one DSL plan to their subscribers, called Zoom Express. With this plan, you’ll get download speeds up to 25 Mbps for $34.95 per month. If you live in an area where connection options are limited, or you have a small household where the internet is used for more mundane activities like shopping, email, and social media, then you might want to consider this plan. We laid out all the details in the following table to give you an idea of Armstrong’s DSL offering at a glance:

Armstrong DSL Internet Plan Options

Taking Advantage of Armstrong Internet Bundles

Some things go so well together that the magic combinations never seem to end. Take bread and cheese, for example. There’s pizza, grilled cheese, cheese sticks, cheesy pretzels, flatbread, Cheez-Its. Similarly, combining the internet with services like TV and digital phone results in a stream of possibilities, each of which opens up worlds of convenience and savings.

Armstrong offers a range of services ready to bundle with your internet service. Take EXP from Armstrong TV, a smart cable service featuring onboard apps like Netflix, TiVo recording, and even integration with your smartphone through an Android or iOS app. There’s also Armstrong Telephone, also known as Talk, a Voice over Internet Protocol (VoIP) service that gives you unlimited local and long-distance calling.

Many Armstrong internet bundles even throw in Zoom enhanced Wi-Fi for free. This smart system of wireless routers connects to the Plume HomePass app, which lets you monitor your internet usage and direct Wi-Fi signal to the devices that need it most. And outside your home, you can continue your Wi-Fi experience at one of Armstrong’s Zoom hotspots, which are free to all subscribers (now that’s a perk!).

In internet lingo, a package combining two services is called a Double Play, while lumping three together makes a package called a Triple Play. An example of a Triple Play deal from Armstrong would be Zoom internet with 150 Mbps download speeds bundled with EXP and Talk for $174.89 per month. That’s a savings of $40 per month! Check out more of Armstrong’s most popular bundle deals in the following table:

Armstrong Bundle and Internet Package Options

Understanding Armstrong Internet Restrictions

Signing up with some internet providers ends up being a crash course in contract law, requiring you to wade through seas of legalese lest you end up on the hook for wallet-busting things like early termination fees (ETFs). Fortunately, Armstrong doesn’t require you to sign a contract with their internet service. But don’t think Armstrong internet is a digital free-for-all. The service still has many of the standard terms and conditions you get with other internet providers.

One notable condition of Armstrong internet service is the data caps. Data caps act a bit like tolls on the highway. While they are annoying, tolls prevent drivers from using the road too much and prevent congestion. Similarly, data caps prevent internet users from bingeing on data and slowing down the network for everyone.

So does that mean you can’t spend a weekend binge-watching your new favorite Netflix show with Armstrong? Sure you can. Unless you’re a heavy internet user, chances are you won’t go over your data cap. But if you do, Armstrong charges $10 for each additional block of 50 GB.

If you know you’ll be needing extra data each month, Armstrong does offer you the ability to pay extra or pre-pay for 100 GB packets or unlimited data plans. Find these Armstrong extended data plans and the possible savings for pre-paying in the following table:

Armstrong Additional Bandwidth Capacities

Nobody likes to be caught off guard by fees, especially data overage charges. Take a moment to look over the following table we put together to see what data caps apply to each Armstrong internet plan:

Armstrong Data Cap Equivalences

Accounting for Armstrong Internet Fees

Fees are like bees. If you want that sweet, sweet internet honey, you might have to deal with the sting of a few fees. Of course, you can learn about the fees associated with your internet service to avoid as many of them as possible. Armstrong charges fees for installation, data overages, and equipment rental. For instance, renting the cable box for your EXP Armstrong TV service will set you back $19.95 per month.

Another fee to look out for is non-return equipment fees. Internet providers charge customers these fees when they cancel their service and fail to return the equipment provided at setup. Armstrong charges $100 for unreturned equipment, so if you decide to cancel your service, make sure you return the modems, cable boxes, and routers that came with it. For an overview of all of Armstrong’s fees, check out this list assembled by our internet experts:

Armstrong Internet Fees and Charges

Contacting Armstrong Internet Customer Service

The difference between good French food and great French food is more butter. Similarly, the difference between good internet and great internet is more customer service. It’s easy to think that the best way to judge your internet service is on price and speed, but when your internet starts having hiccups or you want to negotiate your monthly bill, good customer service makes all the difference.

Armstrong has an A+ rating with the Better Business Bureau, so you can expect better customer service from them than most internet companies offer. Of course, this rating doesn’t mean that you won’t find any customer service horror stories lurking in the comment sections of websites. They’re out there (mostly because people love to complain), but chances are that if you do have an issue, Armstrong will address it.

Armstrong provides customers with a variety of contact methods, including live chat, which is a big plus for those of us who don’t want to go through the rigamarole of waiting for a customer rep on the phone. We pulled together all of Armstrong’s customer service offerings so you know who to call and how to reach Armstrong should a problem arise:

Additional Armstrong Customer Service Methods

Revealing Our Top Armstrong Internet Plans

We’re all about helping people find the best internet plans for them. Here, you’ll find three of our picks for the top Armstrong internet plans based on your necessities:

Zoom II – Best All-Around Internet Plan

For the Best All-Around Internet Plan, we’ve chosen Zoom II. With download speeds up to 300 Mbps for $69.95 per month, this plan has the right balance of performance and value for most households. Whether you want to take a video conference call or have a family movie night with Disney+, you’re all set with this plan.

Zoom Extreme – Best High-Performance Internet Plan

Our award for the Best-High-Performance Internet Plan goes to Zoom Extreme, which offers download speeds up to 1 Gbps for $109.95 per month. Large households and folks big into gaming and streaming on multiple devices will love how the speed of this plan lets them live lag-free. 

Zoom Express – Best Casual Internet Plan

Last but not least, there’s Zoom Express for the Best Casual Internet Plan. Even if you are in an area where cable just doesn’t go, this plan gives you download speeds up to 25 Mbps for $34.95 per month.

The Final Word on Armstrong Internet

Shopping for internet can be a lot like venturing down the cereal aisle of the supermarket. The choices are so overwhelming that it can be hard to know what to put in your cart, and don’t even get us started on which milk to buy to go with it. To help you make up your mind on Armstrong internet once and for all, check out these pros and cons:

Pros and Cons of Armstrong Internet

Overall, by combining cable and DSL connections, Armstrong provides a good range of internet services for their subscribers. Whether you need lightning-fast download speeds or just a reliable way to connect, Armstrong likely has a plan for you.