EarthLink Internet Availability

Believe it or not, there are as many ways to connect to the internet as there are players on a basketball team. EarthLink primarily provides DSL and fiber to households across 50 states. That means that if it’s the right fit, there’s a good shot you can be a part of team EarthLink. 

With accessibility to 99.2 million people, EarthLink is the second-largest residential DSL provider in the country. If that wasn’t enough, over 33.4 million people have access to EarthLink fiber internet service, making them the third-largest fiber provider in the country.

Download speeds from EarthLink depend on the connection type you choose. While DSL connections are relatively rapid, fiber is the all-star of internet speed. With top download speeds up to 1 Gigabit per second (Gbps), or 1,000 Megabits per second (Mbps), EarthLink provides customers with some of the fastest speeds fiber has to offer.

EarthLink Internet Connections

EarthLink Internet Contracts and Data Caps

Internet provider contracts don’t make the greatest reading material unless legal documents are your kind of suspense thriller. So, here’s the good and bad you need to know.

EarthLink contracts typically last one year. If you change your EarthLink internet plan before that year is up, you’ll probably have to pay an early termination fee (ETF). But unlike most other ISPs, EarthLink has no data caps. That means you can download or upload as much data as you want without accruing fees or losing internet speed, otherwise known as throttling.

Why You Might Want to Sign a Contract With EarthLink Internet

EarthLink’s no-nonsense contracts allow customers to focus on one thing: internet service. If you don’t want to be limited by data caps or hassled by bundling pitches every time you renew your service, consider these advantages to signing a contract with EarthLink:

Why You Might Not Want to Sign a Contract With EarthLink Internet

For many people, the “C” word can be frightening: commitment. However, commitment isn’t for everyone. Committing to a one-year contract with EarthLink might not be the best option for you if the following disadvantages outweigh the benefits of an EarthLink plan:

Thankfully, there are no data caps with EarthLink internet. Your entire family can game, stream, browse, and download to their hearts’ desires without any throttling. Now, that’s what we call a perk!

EarthLink Internet Data Caps

EarthLink Internet Customer Service

Even the most tech-savvy of us have questions about our internet service from time to time, so knowing which providers have excellent customer service is key. EarthLink's A+ rating with the BBB is pretty stellar compared to many of its competitors. That means you can expect EarthLink to exceed your customer service expectations.

When there are complaints about EarthLink, they tend to be consistent. EarthLink reviews about customer service largely bring up the same points: billing or technology issues, long hold times, and unresponsiveness. As we all know, no internet provider comes without at least some complaints.

When an issue does arrive, however, EarthLink provides you with numerous avenues to contact them. Whether it’s a technical question about your plan or a billing issue, you can reach EarthLink customer service agents via phone, text, live chat, or social media.

The Value of EarthLink Internet

After carefully pondering your future with EarthLink, now is the time to make your choice. Do you give EarthLink the final rose, or do you move on to your next internet squeeze? Review these pros and cons of EarthLink internet for one last look at what it could be offering you:

All things considered, we found EarthLink to be a fast and somewhat flexible internet provider, especially as it offers unlimited data, various speed options, and extensive coverage in the U.S. However, we do think the contract requirement and the ETFs associated with early cancellation are something you need to watch out for if you go with EarthLink. If you are looking for a long-term internet provider and EarthLink is in your area, then we think EarthLink has several options that may work well for you.