Armstrong Television Plus Equals Customer Satisfaction


Armstrong Television Plus Adds More Choices

Armstrong is family owned and operated and has provided quality telecommunication services since 1946 when it was originally named Armstrong County Line Construction. It was founded by Jud L. Sedwick and it made its home in Armstrong County in Pennslyvania. The first telecommunication jobs within this company consisted of crews that hung and set telephone lines and poles and cleared the right of way throughout western Pennsylvania. Currently, it employs more than 2,300 people and headquarters are now in Butler County in western Pennsylvania.

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Regional Services

Over the years, it acquired additional phone companies in the region and then expanded its involvement into the cable television industry. Its first cable customers had access to nine channels.

Today, Cable TV services are available in Pennsylvania, Ohio, Maryland, New York, West Virginia and Kentucky. Cable services now include personal video recorders, video on demand, pay-per-view and high-definition programming.

In 2012, CableFAX Magazine honored Armstrong with the 2012 Best Customer Service Award among independent cable operators, nationwide.

Customer Benefits

When it comes to cable TV, Armstrong requires no long-term contracts and it boasts the best picture quality available anywhere.

Customer benefits include:

  • Exclusive community programming
  • More entertainment choices
  • Free 24/7 technical and customer service support
  • Value Pack
  • Armstrong PVR
  • High Definition
  • On Demand
  • Caller ID on TV

Armstrong's Television Plus provides its customers with a clear 100 percent digital image and sound, 47 music channels, and access to a multitude of On Demand programming choices.

Television Plus is also designed to work with the existing cable in its customers homes so special wiring is needed. However, customers may need a digital receiver is they wish to receive access to Armstrong on Demand, TV Guide Interactive on-screen program listings and Music Choice.

SEE ALSO: Cable Bundling Options

Bundles And Rates

Armstrong's rates are competitive and comparable to other cable operators of similar sizes. Rates will vary based on type and number of channel as well as specific services. There is even a new economy pack that includes local broadcast networks plus a selection of popular cable networks like Disney Channel, Lifetime, CNN and USA.

And, also like other cable providers, bundling services are also an option to maximize savings on services. For example, Armstrong offersTelevision Plus, Armstrong telephone and Zoom Internet for $99.95 for the first 12 months.


The bottom line is that customers comes first at Armstrong which is likely why it won the customer service award mentioned earlier. Not only is staff available to assist 24 hour per day, seven days per week, but its website is filled with helpful manuals, tutorials and videos. They not only highlight special features, but also help customers to troubleshoot, if needed. Armstrong's tagline states: "One mission; endless possibilities".

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