SureWest Internet Sacramento


SureWest is a TV, Internet and phone service providerthat uses fiber-optic technology to bring fast Internet speeds. They claim to be one of the most reliable networks in the nation.

SureWest is available in the greater Sacramento, California and Kansas City, Kansas and Missouri areas; including Elk Grove, Natomas, Fair Oaks, Citrus Heights, Orangevale, Roseville, Lincoln, Rocklin, Lenexa, Olathe, Overland Park and Shawnee.

SEE ALSO: How To Get The Best Cable TV Plan

Included Features

All Internet service packages include the following services:

  • Free technician to install your home network, on up to four computers
  • Content and anti-spam filters to protect your family and computer
  • Business-class Wi-Fi security and firewall
  • Kapersky Internet Security Software on up to three computers
  • Free Router Equipment
  • One dynamic IP address
  • A website creator tool to quickly build your own website
  • My SureWest, which includes online bill-pay, coupons, news & entertainment portals and premium content
  • Technical support available 24 hours a day

Internet Packages

SureWest internet is available in four packages:

50 Megabits Per Second (Mbps): $59.99/month for the first 12 months, $149.99/month standard price, 15 anywhere email accounts, one gigabit (GB) of email storage and 50 GB of personal webspace.

30 Mbps: $36.99/month for the first 12 months, $85.99/month standard price, 15 anywhere email accounts, 1 GB of email storage and 20 GB of personal webspace.

18 Mbps: $24.99/month for the first 12 months, $67.99/month standard price, 10 anywhere email accounts, 1 GB of email storage and 10 GB of personal webspace.

5 Mbps: $30.99/month for the first 12 months, $52.99/month standard price, six anywhere email accounts, 500 megabit (MB) email storage and 5 GB of personal webspace.

Technical Support

In addition to 24-hour support for help with Internet issues, SureWest provides additional technical support for $15.99 a month, with a one year commitment or $79.99 for a one time issue resolution.

This service includes help with home networking, including setup of wireless devices like PCs and tablets. If your computer is running slow they will run a diagnostic and free up disk space. They will help remove viruses, spyware and malware, install third party devices, and help with smartphones.

SEE ALSO: Top Questions You Must Ask Your Cable Provider

Customer Reviews

Reviews regarding SureWest Internet service are mixed. Some customers advise checking your bills carefully to ensure no errors are made, while others report excellent customer service and quick support from customer service and technicians.

If you are interested in SureWest Internet, you can call them for more information at: 866-SureWest (866-787-3937).

Date of original publication:
Updated on: November 10, 2015

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