Cable ONE offers high-speed Internet, phone, and TV services. Headquartered in Phoenix, AZ, they have over 700,000 customers in 19 states and is one of the ten largest cable companies in the US. Previously, Cable ONE was a wholly owned subsidiary of The Washington Post Company, a media company that owns different properties including the Washington Post, and Kaplan, the educational company. Cable ONE, founded in 1986, was originally called Post-Newsweek Cable, Inc. and become an independent company in July 2015
Cable ONE emphasizes their focus on customer satisfaction, associate satisfaction, and local service. As an example of their devotion to customer service, they direct over 1,000 surveys a month on customer satisfaction. Twenty-four hour technical support is available and they staff local offices in most of their markets so customers can talk to a customer service agent in person. They were also voted as one of the five best places to work in cable television by Cable World magazine.
For their residential and business phone customers, Cable ONE offers unlimited local and long-distance calling that can be bundled with the Internet and television service. There are a variety of service levels and plans that will fit most budgets and the company does not require a contract with the ability to change plans any time. For business customers, they offer tailored solutions for specific industries like healthcare, auto, food, retail, and insurance.
The company's latest announcement is GigaONE with Internet speeds of up to 1,000 megabits per second.
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