GFiber Internet Availability

Like any big tech company worth its microchips, Google’s internet access methods are a bit unconventional. In addition to cutting-edge fiber technology, Google uses radio signals to beam the internet between buildings with its Webpass service. But before you get your browsers in a bunch trying to sign up, GFiber coverage is limited to 4.1 million people in 19 states, making GFiber the seventh-largest fiber provider in the U.S. Meanwhile, GFiber Webpass is available in 12 cities across the country.

While download speeds for GFiber Webpass max out at a speedy 1 Gbps, the hardwired GFiber service soars all the way up to 8 Gbps. However, Google notes that, due to infrastructure limitations in some buildings, Webpass top speeds may be significantly below 1 Gbps. In these cases, a discount is offered. Get an overview of GFiber’s speeds, connection types, and prices in the following table:

GFiber Internet Connections

GFiber Internet Customer Service

When you buy a car, price and speed aren’t the only considerations. You want to make sure that your sweet new ride is reliable, and if things go wrong, you can get them fixed fast. Nobody wants to wait around for weeks while those new brake pads are on backorder. You’ve got places to be! Good service is essential.

In this respect, the internet is very similar. Fast internet for a good price is important, but if your connection goes down or you have a billing problem, you don’t want to be on the line with a lifeless drone, literally or figuratively. Being able to get someone on the line to get you back online is worth a lot. And on this count, GFiber does reasonably well.

GFiber Internet and GFiber Webpass have different customer service schemes. Because it has a larger service area, GFiber customer service offers 24/7 support by voice and text on its hotline, while Webpass limits you to voice-only service from 6 a.m. to 9 p.m. PST daily. We’ve got to say the 24/7 text messaging service for GFiber is a nice touch, but you’ve got to wonder if the person you’re texting really is flesh and blood or a digital spirit conjured by Google technowizards.

The Value of GFiber Internet

We’re sure you’d love to keep reading about GFiber internet forever (we know we would love to keep talking about it), but all things must come to an end, or in this case, a decision. GFiber’s speedy connections and simple payment structures are attractive, but before you decide to cast your internet lot with the Silicon Valley giant, you should weigh the following pros and cons of GFiber internet services:

Overall, GFiber is a promising internet service provider. The entrance of a big tech company into the market is bound to result in more competition and better prices for all of us. For those of us lucky to get access to GFiber, signing up for a plan should be enough to meet all your internet needs, whether you’re turning your house into a smart home or completing some online homework.