Stuck in a Contract? We’ll Buy You Out to Switch. Best Value Internet, TV, and Phone
- TV Select
(125+ Channels)Call For Pricing
- TV Silver
(175+ Channels)Call For Pricing
- TV Gold
(200+ Channels)Call For Pricing
- Includes: TMC®, Cinemax®, STARZ, HBO®, SHOWTIME®, NFL Network & Redzone
- Get access to 10,000+ HD & 3D Movies On Demand
- Watch TV on your Spectrum DVR in up to 4 rooms with up to 780 hours of storage
- Stream live TV and On Demand movies with the mobile Spectrum app
- Get access to all of your favorite TV network apps
(Up to 60 Mbps)Call For Pricing
- Free Internet modem
- Free online browsing protection with the Charter Security Suite
- Free access to all EPIX online content
- Home Phone
(Unlimited Nationwide)Call For Pricing
- Unlimited local and long distance calling in the U.S., Canada, Puerto Rico, Guam, and the U.S. Virgin Islands
- Includes: Voice Online Manager which lets you manage your home phone anywhere on-the-go
- Zero Hidden Fees
Now headquartered in Stamford, CT was founded in 1993 in St. Louis, MO. It currently is the fourth largest cable operator in the U.S.; however, if it's planned acquisition of Bright House Networks and merger with Time Warner Cable go through, it will become the 2nd largest. That merger, along with previous mergers and acquisitions, would certainly support the company slogan of "America's fastest-growing TV, Internet & Voice company".
Charter Communications takes pride in providing top-notch customer service. It has taken diligent steps to raise the number of customer care employees; it has improved the technology in these customer call centers; and it has focused on creating a stellar training program. All of these upgrades have led to quicker customer response time. Technical support is offered to customers on all of its products 24 hours per day, seven days per week.
Charter offers high-speed cable Web access. The Internet signal comes to your home or business through the same infrastructure as cable television. Cable offers some of the fastest Internet speeds available. With cable Internet, the connection is always "on." You won't have to dial and log in to your provider's service. As soon as you fire up your Web browser, the connection will be ready to go.
One big advantage to signing up for Charter Internet access is the company can package other services with your cable. You can purchase cable television and telephone service along with your cable Internet access. That way, you save money by buying them together and you have the simplicity of a single bill. It's easier and cheaper than keeping track of your services with several different companies.
Unlike traditional dial-up Internet service, cable Internet from Charter won't tie up your telephone line. That means you can make calls and surf the Web at the same time. Cable Internet is widely available; most of the United States is already wired to receive a cable signal.
To use the Internet service, customers will need a personal computer, an Ethernet network interface, and a modem and operating system that meets Charter's requirements. For digital TV service, digital receivers are installed and choices include a standard, high definition (HD), and high definition digital video recorder (HD/DVR). For phones, typically, only a telephone modem or Multimedia Terminal Adapter (MTA) is needed. The MTA connects the cable with the phone line.
Consumer benefits include:
- Advanced video services (e.g., high-definition programming and DVR service)
- 24-hour choice of 10,000 on-demand movies and shows
- 20 Mbps Internet connection speeds
- 100 Mbps downstream; and 5 Mbps upstream (available in most areas)
- Security against online threats
In addition to a host of residential services and packages, Charter Communications also supports its business community - large and small. Services include, but are not limited to: Fiber Internet, data networking, high capacity phone service, business TV, music and more.
There is a choice of cost-saving bundling service packages available. Popular bundling selections include: Select, Silver and Gold. Special offers and promotions may also apply. The select is the most popular offer; the silver provides an ideal value on premiums and the gold package offers the greatest savings. All provide fast Internet services, unlimited calling and the ability to access more than 10,000 On-Demand choices. This includes HD and 3-D movies.
However, if a residential or business customer does not like what is being offered in a pre-packaged bundle, it's no problem. Customization is easy and customer service will work with you to determine the best possible package for your residential or business needs.
Fassssssst SpeedsCable Internet from Charter offers faster speeds than competing DSL, satellite and wireless Web services. That means you can share photos, download music, watch movies and send large emails faster. It gives you fast enough service to video chat with others online and play games with other broadband Internet users.
* Limited time offer; subject to change. Savings claim based on non-promotional pricing. New customers only; Triple Play required. DVR Service on 1 box free or discounted on 2-4 boxes to $9.99 for 1 year; after year one standard service fee applies.
Bundle price is $89.97/mo. Yr 1 & $109.97/mo. Yr 2; standard rates apply after 2 years. Qualifying bundle includes Charter Spectrum TV™ Select, Charter Spectrum Internet™, and Charter Spectrum Voice™. DVR Service on 1 box Free or discounted on 2-4 boxes to $9.99 for 1 year; after year one standard service fee applies. TV equipment required & is extra; No additional charge for modem; Phone taxes, fees, & surcharges are included in price; other equipment, install, taxes, fees & surcharges may apply.
To qualify for the contract buyout program, a customer must order and install a qualifying Triple Play promotion or limited Double Play promotion (offers not available in all areas). Offer available to qualifying customers only, who have no outstanding obligations to Charter. Check amount will be determined by the early termination fee on the final bill from the previous provider, not to exceed $500.